Notice of Privacy Practices / Acknowledgments


This Notice of Privacy Practices describes how Body Balance and Beyond may use and disclose your protected health information, as well as, your rights with regards to obtaining your own health Information.


Federal and State laws require Body Balance and Beyond to:

Keep your medical information private.

Make available to you this Notice, describing our legal duties, privacy practices and your rights regarding your protected medical information.

Follow the terms of this Notice.

Body Balance and Beyond has the right to:

Change our Privacy Practices and the terms of this Notice at any time, provided that the changes are permitted by law. Make changes in our Privacy Practices, the terms of which are effective for all medical information we keep, including information previously created or received before the changes.


USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

Treatment: We will use and disclose your protected health information to provide, coordinate and administer your healthcare and any related services. This includes the coordination or management of your care with a third party that has already obtained your permission to have access to your personal health information. We will disclose protected health information to physicians who are involved in your care. We will also use and disclose your protected health information with adjustors, nurse case managers, pre-certification boards, or third parties that are involved in your treatment. We may also disclose your protected health information to another healthcare provider who, at the request of your referring physician or physical therapist should be involved in your care.


Payment: Your protected health information will be used to obtain payment for healthcare services. This may include certain activities your health insurance plan may require to approve or pay for the healthcare-services your physician or Body Balance and Beyond recommends for you. These activities include making a determination of eligibility or coverage for insurance benefits, reviewing services provided to you for medical necessity, and undertaking utilization review activities. Payment for your healthcare services will include use and disclosure of your protected health information with our billing vendors. These vendors are under contract to maintain our patients protected health information.


Health Care Operations: We may use or disclose your protected health information to support the business of Body Balance and Beyond. These activities include but are not limited to, quality assessment activities, employee review activities, and staff training. We will use your protected health information as necessary to contact you about your appointments or treatment.


We will share your protected health information with third party business associates that perform various functions (billing, documentation, etc) for the practice. Whenever any arrangement by our office and a business associate involves the use or disclosure of your protected health information we will have a written contract that contains the terms that will protect the privacy of your protected information. We may use or disclose your protected health information, as necessary, to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you. We may use your name and address to send you a newsletter about our practice or the services we offer. You may contact our Privacy Officer to request that these materials not be sent to you.


ADDITIONAL USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

Public Health Risk: We may use or disclose protected health information about you when necessary to prevent a serious threat to the health and safety of you, another person or the public in general.


Required by law: We will disclose your protected health information about you when required to do so by federal, state or local law. If asked to do so by law enforcement officials in response to a court order, subpoena, warrant, summon or similar process, the release will be subject to all legal requirements.



ADDITIONAL USES AND DISCLOSURES CONTINUED

Health Oversight Activities: We may disclose protected health information to a health oversight agency for audits, investigations, Inspections, or licensing purposes.

Special Government Function: Subject to certain requirements, we may disclose your protected health information for military personnel and veterans, for national security and Intelligence activities, for correctional institutions and other law enforcement agencies custodial situations and for government programs providing public benefits.

Research: We may use and disclose health information about you for research projects that are subject to special approval process. We will ask you for permission if the researcher will have access to your name, address or other information that reveals who you are.

Medical Examiner or Coroner: We may share medical information about a person who has died with a coroner or medical examiner.

Notification: We may disclose your protected health information about you to your family members or friends if we obtain verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family and friends, if we can infer from the circumstances, based on our professional judgment that you would not object. In situations where you are not capable of giving authorization (because you are not present, due to incapacity or medical emergency) we may, using our professional judgment, determine that a disclosure to your family member or friend is in your best interest.

Workers Compensation: We may disclose health information, when authorized and necessary, to comply with laws relating to workers' compensation or other similar programs.

Disaster Preparedness: We may disclose health information to respond in a natural disaster situation in order to provide maximum safety to our staff and patients


PATIENT RIGHTS REGARDING OBTAINING THEIR OWN HEALTH INFORMATION

The following is a statement of your rights with respect to your protected health information.

- You have the right, upon written request and upon allowing 5 business days for therapist review, to inspect and copy your protected health information.

- You have the right to request restrictions on your protected health information.

- You have the right to request confidential communication from us by alternative means or at an alternative location.

- You have the right, upon written request, to request we amend your health information, however, we are not obligated to make changes.

- You have the right, upon written request, to receive an accounting of certain disclosures we have made regarding protected health information.

- You have the right to obtain a paper copy of this notice from us.


COMPLAINTS

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting

www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.


















PRIVACY POLICY

Protecting your privacy is important to mavenlive.com and Prognition Corp. This Policy explains how MAVENLIVE.COM AND PROGNITION CORP. collects, uses and discloses the personal information you may provide to MAVENLIVE.COM AND PROGNITION CORP. while using MAVENLIVE.COM AND PROGNITION CORP. website - www.mavenlive.com and www.prognition.com- and the information and services provided through the website (the "Website").

Your Consent

  1. By using the Website, or by submitting information to MAVENLIVE.COM AND PROGNITION CORP. through or in connection with the Website, you signify your consent to the collection, use and disclosure of your personal information in accordance with this Policy and MAVENLIVE.COM AND PROGNITION CORP. Website User Agreement (the "Website Agreement") which is available by clicking here. If you do not agree with this Policy, you may not use the Website or submit information to MAVENLIVE.COM AND PROGNITION CORP.


Information Automatically Collected Through The Website

  1. Non-Personal Information - Like many other Internet websites, the Website automatically collects certain non-personal information regarding Website users, such as the date and time you access the Website, the Internet address of the website from which you linked to the Website, the operating system you are using, and the Website pages read and images viewed. This non-personal information is used for the Website and system administration purposes and to improve the Website. Non-personal information may be disclosed to other persons and permanently retained for future use.

  2. Cookies - The Website may use "cookies", a technology that installs a small amount of information on a Website user’s computer to permit the Website to recognize future visits using that computer. Cookies enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), to offer personalized content and information for your use, and otherwise facilitate your experience using the Website. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.


Personal Information You Specifically Provide

  1. Your Personal Information - In your dealings with MAVENLIVE.COM AND PROGNITION CORP. and during your use of the Website, you may be asked to voluntarily provide, and you might choose to voluntarily provide, personal information (such as your personal name, email address, postal address, telephone number, fax number, age, gender, employment-related information, educational level, occupation and a description of your skills and certifications). For example, when registering for the mavenlive software program, you will be required to fill out an online registration form on the Website which requires you to provide personal information. If you choose not to provide certain requested personal information, you may not be able to access or use certain features of the Website.

  2. Use of Your Personal Information - MAVENLIVE.COM AND PROGNITION CORP. uses your personal information for the following purposes and as otherwise permitted by applicable law: (a) to contact and correspond with you or respond to your communications; (b) for administrative purposes (such as to comply with contractual obligations, to assist law enforcement and to administer mavenlive.com and Prognition Corp.’s relationship with its clients, suppliers and service providers; and (c) to otherwise facilitate and enhance your use of the Website.

  3. Emails and Newsletters from the MAVENLIVE.COM AND PROGNITION CORP. - If you contact MAVENLIVE.COM AND PROGNITION CORP. by email or otherwise indicate that you would like to receive email from MAVENLIVE.COM AND PROGNITION CORP., then from time to time, MAVENLIVE.COM AND PROGNITION CORP. may send to you email or other communications containing information about MAVENLIVE.COM AND PROGNITION CORP., the Website and other matters that MAVENLIVE.COM AND PROGNITION CORP. believes may be of interest you. At any time you may ask MAVENLIVE.COM AND PROGNITION CORP. to stop sending you email, newsletters and other information by sending your request to mavenlive.com and Prognition Corp. Privacy Officer at the address noted below.

  4. Disclosure of Your Personal Information - MAVENLIVE.COM AND PROGNITION CORP. may disclose your personal information in the following circumstances and as otherwise permitted by applicable law:

    1. Disclosure to Affiliates, Agents and Suppliers - MAVENLIVE.COM AND PROGNITION CORP. may provide your personal information to its affiliates, agents, suppliers and service providers in connection with matters relating to your use of the Website or other matters. MAVENLIVE.COM AND PROGNITION CORP. requires its affiliates, agents, suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Policy. If at any time you do not wish your personal information to be disclosed to certain or any other persons, please send your request to the MAVENLIVE.COM AND PROGNITION CORP. Privacy Officer at one of the addresses noted below; however, this may affect your ability to use the Website.

    2. Law Enforcement and Legal Disclosure - MAVENLIVE.COM AND PROGNITION CORP. may disclose your personal information to a government institution or regulatory agency that has asserted its lawful authority to obtain the information or where MAVENLIVE.COM AND PROGNITION CORP. has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel.

  5. Depersonalized Information -MAVENLIVE.COM AND PROGNITION CORP. may use personal information to create non-personal information regarding the use of the Website. MAVENLIVE.COM AND PROGNITION CORP. may then disclose that non-personal information to other persons and permanently retain that non-personal information for future use.

  6. Business Contact Information - To the extent permitted by law, the provisions of this Policy concerning "personal " do not apply to information (such as your personal name, position or title, business address, business telephone number, business fax number and business email address) that enables you to be contacted at a place of business.

  7. Location of Information - MAVENLIVE.COM AND PROGNITION CORP. will store and process your personal information on our servers which are currently located in North America, and/or in our offices located in Winnipeg, Manitoba, Canada.

  8. Securing Your Information - PICTZONE.COM AND BODY BALANCE AND BEYOND INC. follow HIPAA regulations and safeguards in regards to your personal information. Only those persons who need to have access to your personal information in order to carry out their duties with respect to the uses set out above will have access to your personal information. Nevertheless, security risks cannot be eliminated and PICTZONE.COM AND BODY BALANCE AND BEYOND INC. cannot guarantee that your personal information will not be used or disclosed in ways not otherwise described in this Policy.


Other Matters

  1. Policy Changes - To accommodate changes in the Website, changing technology, and legal developments, this Policy may be changed from time to time in MAVENLIVE.COM AND PROGNITION CORP. discretion and without any prior notice or liability to you or any other person. MAVENLIVE.COM AND PROGNITION CORP. collection, use and disclosure of your personal information will be governed by the version of this Policy in effect at that time. New versions of the Policy will be posted on the Website and are available upon request from the MAVENLIVE.COM AND PROGNITION CORP..

  2. Accountability and Contacting mavenlive.com and Prognition Corp. Privacy Officer - MAVENLIVE.COM AND PROGNITION CORP. takes privacy issues very seriously and welcomes questions and feedback on its management of personal information. Any questions, concerns or complaints regarding this Policy or your personal information may be directed to MAVENLIVE.COM AND PROGNITION CORP. Privacy Officer by the following methods: (a) by telephone - 1-866-996-2836; (b) by email - privacy@mavenlive.com, (c) by facsimile - (204) 272-2405; (d) by postal mail to "Privacy Officer", mavenlive.com c/o Prognition Corp., 2601-11 Evergreen Place, Winnipeg, Manitoba, Canada, R3L 2T9.

  3. English Language - The parties have expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que ce Politique et tous les documents qui s’y rapportent soient rédigés en anglais.